How to notify ILGM support

Does anybody know how to get ahold of support on ILGM ?

I purchased a mix pack , Jack herer , bubblegum and og kush 5 of each .

All sprouted except the 2 of og kush .
Was wondering what the process is and all about getting these replaced ?

I do have to say that ILGM was a blast with the support when I purchased my seeds for the first time . I do gardening and grow veggies so it’s not all new to me but I do have to say that the seeds that you guys have are BOMB! I got it pack down and am excited about the last bubblegum and og kush .

Was doing nutes flora series but just recently this last grow I switched to all organics and am seeing so much difference it’s making me tickle inside!!!

Not sure if I just didn’t perfect the nutes or what but I It’s crazy the size at 2-3 weeks already about to transplant to live soil mix and see how the bubblegum finishes… og kush is a week ahead and in its final 5 gallon fabric pot and doing freaking great and dark green healthy as it can be !

Anyways let me know how I can get ahold of support because I could make a ticket before but I cannot see that option anymore … :confused:


Your best bet is to email through the seed shop. @ILGM.Stacy may see here and be able to help you too.


@dbrn32 has you covered. You can also go to ILGM seed site and sign in. Once signed in go to support. You’ll get a screen showing 3 options, choose “contact us” you then send email about your issue. I just had a issue that I contacted them about and got reply within a few hours. They took care my issue well beyond my expectations. Also remember they are located overseas and may take a little while to get back to you.

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Hi there,

Please fill in the contact form on our website, you can find it here:

This is the easiest and quickest way to get help. We will get back to you within 24 hours, it may take a bit longer during this time of year.

Looking forward to your email!


Thank you ! I emailed through the website thank you


I am currently exchanging email with Zoe a support angel the title says. I just replied to the shipment confirmation email.

I ordered seeds over a month ago , got email saying they shipped, but never showed up also said I should already have them. Can someone look into this, and get back to me

I’ve tried for 45 minutes to contact someone about ordering. The link just sends me back to the forum, can’t figure out how how start my own question there. Please help!!

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