HLG Rocks! Call wanting to buy new boards and what’s needed to upgrade my old 260 unit to current Rspec. And they just send everything needed to bring my old light bought as a kit to current Rspec. All I need to do is return the old parts on my dime. They told me the old parts still have value and they value me as a customer and shipped the parts right out. Then I inquire about the current price and lead time a new 260 Rspec kit. They give me a discount code and I order another. What a company, fantastic product and service!!
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that rocks.
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Fan frigging tastic! HLG wins again haha.
Between ILGM and HLG… some companies can really learn a thing or two about customer service.
Dilly dilly!
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Totally agree
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Happy to see this, get those puppies growing!
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When did you order the V2 288 boards.
When you say new boards are you talking about QB648 Diablo boards?
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That’s awesome ! 
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Unheard of 
big props to HLG
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Did the same upgrade to my 260xl v2 to the R spec. At flower last grow. Considering i bought it 2 months before they started releasing the R spec. They took good care of me with discounts and freeby goodies. Very pleased with them and thier lights.
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maybe I should have counted the diodes before asking
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HLG customer service is top notch . . . I have only contacted them twice. Once I stripped a screw and asked about buying replacements . . . they responded a couple hours later with a tracking number and they never charged me a dime.
Only other time I’ve contacted them was when I got my vet discount code from them.
All veterans need to know that HLG will give you a personal use 20% off discount code good for all your purchases from them.
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Looking great u and hlg for the win
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sweet lights, congrats
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