Here’s a support ticket template. Still need to know what soil you are in (by name or a picture of the bag.)
Can you please fill out a support ticket? Please include what type of water you’re using.
COPY/PASTE the below list into your forum post.
Answer these simple questions the best you can.
If you do not know, or do not use something; Just say so; Or post
NA (non-applicable)
• What strain, Seed bank, or bag seed
• Method: Soil w/salt, Organic soil, Hydroponics, Aquaponics, KNF
• Vessels: Pots, Grow beds, Buckets, Troths
• PH of Water, Solution, runoff (if Applicable)
• PPM/TDS or EC of nutrient solution if applicable
• Indoor or Outdoor
• Light system
• Temps; Day, Night
• Humidity; Day, Night
• Ventilation system; Yes, No, Size
• AC, Humidifier, De-humidifier,
• Co2; Yes, No
Always try to upload a clear picture of any issues you may have to allow the community to assist you. Pictures taken under natural or white lighting are by far the best.
Add anything else you feel would help us give you a most informed answer should be included. Feel free to elaborate, but short and to the point questions and facts will help us help you in a more efficient manner.