Persian mix help

All the seeds I have received have been working well. Start to finish but my last pack was the Persian mix and I have tried getting 2 set of each strain to germinate and they won’t. I am not a new grower and I have had all but one plant grow to harvest in 3 years but none of these 6 seeds I tried would germinate. Let me know what I can do to get them replaced or what I should do next. Thank you for any help you can provide.

Contact ilgm directly and they will replace