ILGM Customer service (Sarah)

Well I have to give ILGM a great big Thank-You.
Their customer service is amazing. I had 3 seeds out of 15 not germinate. The other 12 were great and gorgeous girls. I sent them a heads up about my seeds. I was really just letting them know and see what happens.
Well Sarah from Customer service was amazing. She gave me a $99 credit for any order I wanted to make. Sarah also made this coupon so it would never expire.
Well I already ordered some new seeds.
Thanks again Sarah in customer service!

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Glad they got you squared away!

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Awesome!

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Happened to me on my very first order. They made it right and I’m still here.

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I also want to thank Sarah at customer support. My package was scanned as delivered but it wasn’t!!! It’s refreshing that a company takes my word for it. After waiting to see if it would be delivered within the next couple of weeks, she sent a replacement order.

Awesome company. I’m a customer for life :smile:

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Welcome home Oc! I love this place… and sounds like you’re going to as well. Happy growing! :v:

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Welcome to the community @Oreochip !!