Anyone have a link to the support ticket?

Do any of you members have a link to the support ticket?
I’ve been searching and searching but can’t seem to find it.

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ILGM.Admin-USDA Certified Grower
Feb '15
COPY/PASTE: This “Support Ticket” into your forum post.
Answer these simple questions the best you can.
If you do not know, or do not use something; Just say so = NA

Strain; Type, Bag seed, or NA

Soil in pots, Hydroponic, or Coco?
System type?

PH of runoff or solution in reservoir?

What is strength of nutrient mix? EC, or TDS

Indoor or Outdoor
Light system, size?

Temps; Day, Night

Humidity; Day, Night

Ventilation system; Yes, No, Size

AC, Humidifier, De-humidifier,

Co2; Yes, No

Add anything else you feel would help us give you a most informed answer. Feel free to elaborate, but short, to the point questions and facts will help us help you smile

I copied this from another page hope it helps welcome to the forum good luck

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Thank you @Oldstoner

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Anytime we can help the community is great here .

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For future reference


So by adding SUPPORT TICKET in the posts title; the post will get more attention from more experienced users?

No… by using the format it will help those with more experience diagnose the situation because the support is designed to provide a fairly complete description of what you have going on there. I am more willing to help a grower that has taken the time to do that. Saves guessing and having to mine the details out of the person. @MrMirrors

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@MrMirrors when you post the support ticket put it in the body of your post not in the title.

It won’t necessarily get it more attention but it provides information that will help other users diagnose your situation and allow them to give you the best possible advice.

A lot of times people will respond asking for the info that is in the support ticket so it would ultimately get a more rapid response

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Well Said @Cannabian

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Makes sense. Thank you both

2 posts were split to a new topic: Diagnosis of plant