# Shout out to ILGM customer support **URL:** \ **Category:** Customer Feedback\ **Created:** [April 8, 2019, 6:27pm UTC](https://ilgmforum.com/t/shout-out-to-ilgm-customer-support/29907 "2019-04-08T18:27:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Watt-Sun](https://sea2.discourse-cdn.com/growingmarijuana/user_avatar/ilgmforum.com/watt-sun/32/193796_2.png) [@Watt-Sun](https://ilgmforum.com/u/Watt-Sun)\ **Post date:** [April 8, 2019, 6:27pm UTC](https://ilgmforum.com/t/shout-out-to-ilgm-customer-support/29907/1 "2019-04-08T18:27:52Z")
I had 3 seeds that ended up being duds. I emailed ILGM support and in less than 24 hrs replacements are being shipped. Couldn’t ask for better customer support. ---
**Author:** ![Ohio](https://avatars.discourse-cdn.com/v4/letter/o/54ee81/32.png) [@Ohio](https://ilgmforum.com/u/Ohio)\ **Post date:** [April 8, 2019, 7:57pm UTC](https://ilgmforum.com/t/shout-out-to-ilgm-customer-support/29907/2 "2019-04-08T19:57:54Z")
Need help. Want to order for outdoor ohio. Want your best recommendations to purchase. Want huge yielding fish first week of October. I was thinking but bud, blue dream… Can you build a recommended pack with big bud, blue dream and your suggestions. Thanks ---
**Author:** ![Watt-Sun](https://sea2.discourse-cdn.com/growingmarijuana/user_avatar/ilgmforum.com/watt-sun/32/193796_2.png) [@Watt-Sun](https://ilgmforum.com/u/Watt-Sun)\ **Post date:** [April 8, 2019, 8:06pm UTC](https://ilgmforum.com/t/shout-out-to-ilgm-customer-support/29907/3 "2019-04-08T20:06:04Z")
Welcome to ILGM ! I’m a relatively new grower so I can’t really offer you any insight on what strains would be best for you. If you go to the ILGM shop they have a lot of helpful write ups on their seeds. Maybe other experienced growers could chime in and offer some suggestions Happy growing ---
**Author:** ![Andy13](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@Andy13](https://ilgmforum.com/u/Andy13)\ **Post date:** [February 13, 2021, 2:28pm UTC](https://ilgmforum.com/t/shout-out-to-ilgm-customer-support/29907/4 "2021-02-13T14:28:38Z")
Mate at least you heard back from customer support . I gave sent a dozen or so emails for help . No assistance whatsoever. First order placed went without a hitch . Now I get email to pay and they have sent me no email for payment details so I can pay . Has ILGM dropped the ball ???! ---
**Author:** ![Myfriendis410](https://sea2.discourse-cdn.com/growingmarijuana/user_avatar/ilgmforum.com/myfriendis410/32/556067_2.png) [@Myfriendis410](https://ilgmforum.com/u/Myfriendis410)\ **Post date:** [February 13, 2021, 2:42pm UTC](https://ilgmforum.com/t/shout-out-to-ilgm-customer-support/29907/5 "2021-02-13T14:42:45Z")
@ILGM.Sharon can you look into this? @Andy13 they are overseas so give it until next week for a response, seeing as how it’s Saturday here. ---
**Author:** ![Watt-Sun](https://sea2.discourse-cdn.com/growingmarijuana/user_avatar/ilgmforum.com/watt-sun/32/193796_2.png) [@Watt-Sun](https://ilgmforum.com/u/Watt-Sun)\ **Post date:** [February 13, 2021, 2:43pm UTC](https://ilgmforum.com/t/shout-out-to-ilgm-customer-support/29907/6 "2021-02-13T14:43:12Z")
> **[Paying for Marijuana Seeds Online | ILGM](https://ilgm.com/paying)** > > Find out the easiest ways to pay for your online marijuana seed order in a safe & discreet way. We handle your order with the utmost care & guarantee arrival. ---
**Author:** ![ILGM.Sharon](https://sea2.discourse-cdn.com/growingmarijuana/user_avatar/ilgmforum.com/ilgm.sharon/32/1131381_2.png) [@ILGM.Sharon](https://ilgmforum.com/u/ILGM.Sharon)\ **Post date:** [February 15, 2021, 1:44pm UTC](https://ilgmforum.com/t/shout-out-to-ilgm-customer-support/29907/7 "2021-02-15T13:44:45Z")
Please allow us to get back to you within 24 hours. Sending us dozens of emails to speed up the process actually slows it down as we have more emails to get through.